Aurora, Illinois

File #: 24-0216    Version: 1 Name:
Type: Resolution Status: Passed
File created: 3/22/2024 In control: City Council
On agenda: 4/23/2024 Final action: 4/23/2024
Title: A Resolution to purchase a three-year contract to Insight Public Sector, Chandler, AZ, for Hyperconverged Infrastructure (HCI) Managed Service of city-wide server infrastructure for a total amount not to exceed $1,217,185.92.
Attachments: 1. City of Aurora MS_Dell Apex Custom FoD MFCA 3yr.pdf, 2. Insight-Dell-Apex-CostOffset.pdf, 3. 23-6692-03_Insight_MAD_Redacted.pdf
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TO: Mayor Richard Irvin

FROM: Michael Pegues, CIO
Jeff Anderson, Deputy CIO

DATE: April 5, 2024

SUBJECT:
Resolution to purchase a three-year contract to Insight Public Sector, Chandler, AZ, for Hyperconverged Infrastructure (HCI) Managed Service of city-wide server infrastructure for a total amount not to exceed $1,217,185.92.

PURPOSE:
The City of Aurora's Server Infrastructure is managed by the IT Division and consists of city-owned hardware with maintenance contracts from various vendors. This contract for on-premises, cloud-enabled server infrastructure will increase efficiency, reduce risk and eliminate capital outlays for server equipment.

BACKGROUND:
The City IT staff currently maintains an extensive server environment that provides services to many core services that support all areas of the City including key components of Public Safety, Public Works and Finance.

This server environment in its present state requires significant capital outlays to maintain the hardware. Coordination between several vendors to ensure the environment is operational, current and secure is needed for the various software components in this environment. At times, conflicts between vendor updates have made this task quite complicated.

The current environment will no longer support the latest versions of several key services including Windows Server Operating System. IT staff decided against another significant capital outlay and looked at alternative options for managing the server environment.

DISCUSSION:
City IT staff currently manages the existing server environment by leveraging several vendor solutions including Microsoft, VMWare, Dell, Cisco and NetApp across both the production server location at APD and the backup server location at Fire Station 8. Coordinating updates and required purchased amongst these vendors to provide essentially one service - the City's server environment - is inefficient and ensures significant capital outlays annually. When...

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