TO: Mayor Richard C. Irvin
FROM: Gary Fript, IT Telecommunications Engineer
Shanita Thompson, Director IT Operations
DATE: 11/15/2019
SUBJECT:
Requesting approval to renew the Patriot 911 Telephone System annual maintenance agreement with AT&T for contracts that will expire on 12-31-19 in the amount of $106,033.15.
PURPOSE:
Attached are the following contracts that will expire and need to be renewed. Renewal term dates: 01-01-2020 through 12-31-2020. These contracts cover both hardware and software maintenance for the city's PSAP (Public Service Access Point) for 911 emergency call handling.
BACKGROUND:
Customer premise maintenance will be covered by AT&T service vendor for the Patriot 911 telephone system at (2) city locations; Primary location (1200 Indian Trail) in the amount of $66,708.89 and the backup location (3770 McCoy Drive) in the amount of $39,324.26 for a total annual maintenance of $106,033.15.
Maintenance covers both hardware and software support for on-premise equipment including telephone work stations and server associated equipment.
DISCUSSION:
The funds are budgeted each year in account 211-1380-419.50-50 funded by state of Illinois and managed by the Naperville-Aurora ETSB (Emergency Telephone System Board). This Board is headed by both the Aurora and Naperville Chiefs of Police.
AT&T is sole source because it is the only provider that provides necessary service to the Patriot 911 telephone system. Contracts have been in place since 2010 and it is most beneficial to our city to have these renewed.
IMPACT STATEMENT:
Without renewing our city's 911 telephone system can suffer partial and/or total outages causing dangerous emergency risks to our Aurora citizens for proper 911 emergency calls dispatching First Responders to the scene.
RECOMMENDATIONS:
I request the proposed resolution be adopted.
cc: Information & Technology Committee
CITY OF AURORA, ILLINOIS
RESOLUTION NO. _________
DATE OF PASSAGE ________________
title
A Reso...
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