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TO: Mayor Richard C. Irvin
FROM: Lieutenant William Rowley
Jeff Anderson, Deputy CIO
DATE: August 29, 2023
SUBJECT:
Resolution authorizing the Director of Purchasing to purchase a 3-year subscription for an automated integration of services to SoundThinking, Fremont, CA and Intergraph Corporation, Madison, AL for a total award of $60,816.95.
PURPOSE:
ShotSpotter, by SoundThinking, is a gunshot detection, alert, and analysis service that is used for timely notification to law enforcement that had been utilized by the Aurora Police Department (APD) since 2022. The APD now desires to integrate the signaling from the ShotSpotter devices with the Computer Aided Dispatch (CAD) solution provided by Intergraph ("Hexagon").
BACKGROUND:
ShotSpotter solution was deployed in 2022 and although successful, requires an eyes-on view by the Dispatchers at the Public Safety Answering Point (PSAP). In its current configuration, ShotSpotter provides an alert to a Dispatcher, who must manually enter location data into the Hexagon solution and then dispatch officers accordingly.
At times, a ShotSpotter alert may be accompanied by multiple calls from citizens reporting gunshots in the area, calls to assist a gunshot victim, or other unrelated calls for service which also divide the Dispatcher's attention and creating a lag between the receipt of ShotSpotter detection data and timely dispatch of officers to the reported area.
This proposed integration will allow data to be passed automatically from ShotSpotter to Hexagon directly and without the need for Dispatcher intervention, thereby increasing accuracy of information and decreasing response time of responding officers.
DISCUSSION:
Quotes were negotiated from both Intergraph and SoundThinking for this integration. Intergraph's one-time setup fees were negotiated to a fifty percent discount to $24,144.95, with a recurring annual fee of $2,724.00.
The SoundThinking annual fee was negotiated to $9,500.00 for accessi...
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