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TO: Mayor Richard C. Irvin
FROM: Jeff Anderson, Deputy CIO
Mariusz Gil, Director Infrastructure & Operations
DATE: February 17, 2022
SUBJECT:
A resolution requesting approval of a three-year agreement with NetMotion Software, Inc., Seattle, for virtual private network software for an amount not to exceed $307,645.00
PURPOSE:
With the increasing number remote workers requiring access City network services when outside of City buildings, there is a need for a robust VPN solution that provides consistent connectivity and in-depth diagnostic reporting.
BACKGROUND:
To date, the City IT Department has provided VPN solutions - most recently the CheckPoint VPN solution - that were provided as cost-free add-ons to network firewall hardware. As such, the feature sets needed to effectively manage remote connectivity and diagnose staff device issues were non-existent.
Therefore, city staff engaged the services of Marketplace.City and began the RFP process to select a new VPN solution.
DISCUSSION:
Marketplace.City created an initial Market Landscape with 30 companies.
The RFP was posted on 11/29/21 and closed 12/17/21
Based on the Market Landscape and City Stakeholder review, the City publicly posted and distributed the Opportunity and Scope Document to vendors to complete in order to be included in the reporting and selection process.
Six (6) companies responded by the deadline.
Upon group discussion, one vendor was removed from the review for not meeting criteria.
Aurora stakeholders scored the solutions from the five remaining vendors and returned this data to Marketplace.city on 1/7/22.
Compiled scoring indicated Netmotion as the clear choice.
After vendor selection, City staff spent January, 2022 piloting the NetMotion solution with several employees throughout the City. This further proved NetMotion to be the correct choice as IT staff were able to determine the root cause of connectivity-related problems, whether on a mobile device, GPS unit, ne...
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