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TO: Mayor Richard C. Irvin
FROM: Alisia Lewis, Director of Human Resources
Michael R. Pegues, Chief Information Officer
DATE: April 2, 2019
SUBJECT:
Requesting approval to purchase BenTek Master Software as a Service (SaaS) as our Benefits Enrollment and Administration Software, including licenses, payroll integration and services in the amount not to exceed $75,000.00.
PURPOSE:
BenTek is an easy and convenient online benefits enrollment and administration system that streamlines benefits enrollment by delivering a paperless solution. BenTek delivers an online enrollment experience that is uniquely designed to guide City of Aurora employees through the process in seven progressive steps. Employees can view both current and future enrollment and deduction information for all benefit options on one page. Each enrollment module provides a detailed confirmation statement of all elected benefits and deductions that can be saved, printed, and viewed in future sessions. Employees can access detailed plan information such as SBCs, plan summaries, and plan comparisons in addition to compliance notifications, disclaimers, and much more.
BenTek manages a Vendor Certification program, certifying Carriers, Vendors, and Third Party Administrators with whom BenTek has achieved file transmission success.
Additionally, BenTek is authorized partner with CentralSquare (aka Superion) NaviLine product suites. This compatibility will help simplify future HR and Finance system integrations (i.e., time and attendance payroll).
BACKGROUND:
Open enrollment is currently a manual process - complex, involved, and costly for the City. Employees are not empowered and do not have online access to personal data for administration purposes. The current process generates unnecessary paperwork, an increased carbon footprint and increased risk of regulatory compliance.
DISCUSSION:
Online accessibility to city government services is becoming an increasingly important avenue to remai...
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