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TO: Mayor John Laesch
FROM: Bryan Handell, Aurora Police Commander, Bureau of Administrative Services
Mike Kaufman, Aurora Fire Department Assistant Chief of Support Services
Ram Tyagi, Chief Information Officer
Jeff Anderson, Deputy Chief Information Officer
DATE: April 27, 2026
SUBJECT:
A resolution amending the contract awarded to Mark43, Inc. for a CAD/RMS system.
PURPOSE:
This amendment (Amendment 1) updates the existing contract with Mark43 to more accurately align the contract deliverables with the associated billing milestones.
BACKGROUND:
Following a comprehensive competitive selection process, the City awarded a contract to Mark43 to provide a unified Computer Aided Dispatch (CAD) system for both Police and Fire operations. As part of this evaluation, Mark43's Records Management System (RMS) was also selected to serve as the Police Department's RMS solution. This purchase was approved by Council under Resolution R25-248.
DISCUSSION:
As the Mark43 implementation has progressed, APD and IT staff identified inconsistencies between the contract terms and the established billing milestones. The IT team negotiated with Mark43 to clarify these terms and realign the payment schedule with the major project milestones.
Attached are the proposed Amendment 1, the original signed contract, and a report detailing the updated fee structure and milestone alignment.
Amendment 1 addresses only the first-year payment schedule and first-year project milestones. The total Year 1 cost and the overall five-year contract value remain unchanged from the original agreement.
Funding for this project, per the original Legistar 25-0575:
The IT Department has budgeted funds for this project under account 340-1280-419.38-12. Additional funds from the police department's asset forfeiture funds (accounts 256-3536-421.38-12 and 257-3536-421-38.12) and the ETSB 911 surcharge fund (account 211-3536-421.38-12) will be used to cover additional costs, as broken down...
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