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TO: Mayor Richard C. Irvin
FROM: Michael Pegues, Chief Information Officer
DATE: May 18, 2018
SUBJECT:
Resolution requesting an annual subscription for Executive Programs Member Basic Service for IT Research and Advisory Services from Gartner, Inc. of 56 Top Gallant Road, Stamford, CT 06904 in the amount of $55,900.
PURPOSE:
Gartner is uniquely positioned to provide IT specific research & advisory services that have a high return on investment unparalleled by competitors in the market. This agreement will allow Aurora to access the following products and services:
Research - Clients can take advantage of insight gained through Gartner's rigorous research processes and proprietary methodologies. Gartner methodologies consist of research practices, procedures and rules that distill large volumes of data into clear, precise, actionable insight so clients can formulate plans or make difficult business decisions.
Analyst Access - Analysts publish thousands of pages of original research annually. As a client, City of Aurora will have access to analysts to discuss all areas of current/future projects such as planning, implementing, communication efforts and purchasing strategies.
Contract Review - Gartner analysts review thousands of hardware/software/service contracts each year and will provide pricing proposal and comparative analysis, business terms and conditions review and negotiation strategy advice.
Benchmarking Analytics - Data will be provided in the areas of performance, infrastructure, applications, vendors, customer satisfaction and purchasing policies.
Peer Networking - This is most often an underappreciated service in public sector agencies. Gartner hosts an annual Symposium, numerous Summits and a myriad of opportunities for IT professionals to connect because they are geographically close or working on similar initiatives. The City's Gartner representative works diligently to ensure this component of the agreement is successfully utili...
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