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Aurora, Illinois

File #: 25-0017    Version: 1 Name:
Type: Resolution Status: Passed
File created: 1/2/2025 In control: City Council
On agenda: 2/25/2025 Final action: 2/25/2025
Title: A Resolution authorizing the Director of Purchasing to implement Phase 1 of a digital signage solution from Hypersign, LLC, Drayton, SC, and Cipher Technology Solutions for a total award of $189,125.00.
Attachments: 1. Hypersign City of Aurora Agreement.pdf, 2. Digital-Signage-Final-Briefing-Packet.pdf, 3. Digital Display Locations and Estimate.pdf, 4. R24-247-CoverMemorandum.pdf
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TO: Mayor Richard C. Irvin

FROM: Michael R Pegues, Chief Information Officer
Jeff Anderson, Deputy Chief Information Officer
Tony Martinez, Chief Communications and Marketing Officer

DATE: January 13, 2025

SUBJECT:
A Resolution authorizing the Director of Purchasing to implement Phase 1 of a digital signage solution from Hypersign, LLC, Drayton, SC, and Cipher Technology Solutions for a total award of $189,125.00.

PURPOSE:
The City of Aurora seeks to modernize its display of public information at several key resident-facing facilities. This includes agendas, directional instructions, relevant video, and, if necessary, emergency notifications. While the immediate need involves City Hall and other highly-visible, public-facing CoA facilities, stakeholders are interested in finding a partner to provide a broad suite of signage tools for the Aurora public safety departments.

BACKGROUND:
The current digital signage landscape in Aurora facilities consists of a sparse patchwork of unconnected systems. Several sites, including the Aurora Police Department Headquarters, have a single screen with a static display. These are infrequently updated.

In Aurora City Hall, which hosts the greatest share of resident business, visitors rely on a cork board in the lobby for news, procedures, and directions. Beyond providing a dated first impression to Aurora citizens, the information on the cork board can easily become obsolete without a digitized system with automatic updates. Along with the lack of interactivity, this can result in confusion and additional time needed to confer with staff.

DISCUSSION:
After a competitive bidding process using MarketPlace.city, City IT staff selected the HyperSign content management product as the best solution.

Process Sequence:
-- Created Market Landscape with 30+ potential companies.
-- Drafted RFQ document based on the needs of the Mayor's Office of Community Affairs, the Information Technology Department,...

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