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TO: Mayor John Laesch
FROM: Mark Taghap, Chief Information Security Officer,
Ram Tyagi, Chief Information Officer,
Jeff Anderson, Deputy Chief Information Officer,
Leela Karumuri, Director Cyber and Technology Risk
DATE: October 13, 2025
SUBJECT:
A Resolution authorizing the Director of Purchasing to award a Managed Security Services contract to NuHarbor Security, Inc., Colchester, VT, for a three year contract with two additional option years.
PURPOSE:
The City of Aurora plans to establish a long-term partnership with a Managed Security Service Provider (MSSP) that can help the City achieve the goals of the Information Technology Strategic Plan while effectively managing current and future cybersecurity risks.
BACKGROUND:
As part of the City of Aurora Technology Strategic Plan, the Information Technology Division is seeking to evaluate and improve Governance and Security citywide.
This strategic line of defense and arguably the most important, will be for the City to maintain a comprehensive Cybersecurity for all critical assets.
The City of Aurora seeks a managed security solution reduce cybersecurity risks, protect city system and assets, and prepare for future cyber risks. The solution that can also protect city owned and managed assets related to information technology and operating technology. This includes but is not limited to computers, servers, printers, infrastructure technology, phones, deployed sensors such as cameras, environmental sensors, WI-FI nodes, OT devices (Operational etc. As the city continues to refresh technology and or add new solutions, this would also be included. Any managed security solution must be capable of evolving as Aurora's assets, technology and process evolves.
The city seeks a solution that supplements and works with existing technology solutions and processes and augments any existing gaps. Aurora recognizes this an evolving space and is open to solutions that achieve the goals of this opportunit...
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