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TO: Mayor Richard C. Irvin
FROM: Shanita Thompson, Director of IT Operations
DATE: 03/15/2018
SUBJECT:
A resolution amending the contract for the Hexagon CAD RMS systems from Integraph Corporation of Huntsville Alabama for an additional amount not to exceed $128,432.01.,
PURPOSE:
The CAD RMS project has launched on March 6, 2018 and the following change order has been requested for additional interfaces and software maintenance for those additions.
BACKGROUND:
Additional items not anticipated during the original contract due to change in desired business process have been identified and evaluated for merit. We have requested a change order with Hexagon for some of the items.
This change order (5 rev 1) addresses three additions:
1. ASAP to PSAP - A CAD EdgeFrontier Interface between the alarm monitoring companies and the Public Safety Answering Point (PSAP - 911)
2. CAD interface to PowerPhone CACH (Computer Aided Call Handling), the dispatch center has optioned this instead of using APCO Meds. CACH provides EMD (Emergency Medical Dispatch) to guide dispatcher through the correct questions to ask during a medical emergency. This system will also be used for handling of some non-medical standardized procedures. PowerPhone provides the content of the medical cards as well as training on use of their EMD. Also bundled in their product is a QC component, which will allow dispatch supervisors to audit that processes are being followed.
3. Additional I/Informer Queries - LEADS. This includes new formats and implementation services. We are requesting 14 new query formats. LEADS is the State of Illinois name for NCIC services.
Hexagon has previously submitted change Order 3 rev 1 dated 11/22/2017. This change order was to officially cancel some interfaces that were no longer necessary to the success of the project. The change order resulted in a credit on our contract with Hexagon. We left the monies in the contract in anticipation of additional interf...
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