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TO: Mayor Richard C. Irvin
FROM: Michael Pegues, Chief Information Officer
Jeff Anderson, Deputy Chief Information Officer
DATE: July 22, 2024
SUBJECT:
Resolution authorizing the renewal of an upgraded Executive Programs Membership Basic and Leadership Team Service for IT Research and Advisory Services from Gartner, Inc. for a three-year term.
PURPOSE:
Gartner services have been utilized by the City since 2018. This three-year renewal will provide access to Gartner's advisory services and documentation to more members of the IT Department's Senior Leadership team at a lower per license cost. Given the complexity, expense, and strategic nature of the City's technology initiatives over the next three to five years, an advisory service agreement of this type is recommended.
BACKGROUND:
Gartner is the largest and most respected source of analysis in the information technology (IT) industry. Gartner serves over 13,000 distinct organizations throughout the world. The company was founded in 1979 and has current annual revenues exceeding $1.5 billion. As IT exploded over the last 30 years, this research firm has become a strategic partner to thousands of client organizations. Gartner provides a wide range of services that are unmatched by its competitors.
This agreement will allow City Staff to access the following Gartner products and services:
- Research - Clients can take advantage of the insight gained through Gartner's rigorous research processes and proprietary methodologies. Gartner methodologies consist of research practices, procedures and rules that distill large volumes of data into clear, precise, actionable insight so City staff can formulate plans or make difficult business decisions.
- Contract Review - Gartner analysts review thousands of hardware/software/service contracts each year and will provide pricing proposal and comparative analysis, business terms and conditions review, and negotiation strategy advice.
- Analyst Access - ...
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