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TO: Mayor Richard C. Irvin
FROM: Michael Doerzaph, Commander Support Services
Jacqueline Hobday, Director Emergency Communications 911
Jeff Anderson, Deputy CIO
Shanita Thompson, Director IT Operations
DATE: June 12, 2020
SUBJECT:
Requesting approval to award the Next Generation 911 (NG911) phone system RFP to Intrado Life & Safety Solutions Corporation for an amount not to exceed, $1,251,110 for 5 years, and include locked in pricing for an additional 5 years, to support the City of Aurora's public safety and comply with state and federal standards.
PURPOSE:
The City of Aurora seeks to deploy a Next Generation 911 (NG911) system to replace the existing Patriot 911 system to comply with next generation 9-1-1 standards, rules and policy. The current system will soon reach end-of-support as of December 31, 2020. This supports Aurora's public safety mission while providing new features and functionality such as allowing voice, photos, videos, text messages from the public, through the 911 network and to first responders. This functionality is required by the state. The Illinois' Emergency Telephone System Act Section 3(b) (50 ILCS 750/3(b)) requires that every 911 system in Illinois must provide Next Generation 911 (NG911) service by July 1, 2020.
Since NG911 will be a statewide solution, each Public Safety Answering Point (PSAP) must be able to obtain access to the statewide Emergency Services Internet Protocol Network (ESInet). Therefore, the City's 911 system must be updated to be capable of communicating with the state of Illinois' new ESInet.
BACKGROUND:
ETSB funding will be used to reimburse for this project as well as grant funding that was awarded to the city. The State of Illinois Department of State Police grant is to upgrade, install and configure the 911 call handling positions installed in the city's PSAP primary center. The grant amount awarded was $259,733.23. The upgrade to the Intrado's Viper as a Service solution wil...
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