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TO: Mayor John Laesch
FROM: Michele Clark, Chief Human Resources Officer
Ram Tyagi, Chief Information Officer
Jeff Anderson, Deputy Chief Information Officer
DATE: September 30, 2025
SUBJECT:
Requesting approval to continue with Bentek Benefits Technology of Palm Beach Gardens, FL as the City's Benefits Enrollment and Administration Software provider for two additional years for an amount not to exceed $137,550.
PURPOSE:
On May 14, 2019, the Aurora City Council resolution R19-130 approved the implementation of Bentek Services and the first year of Software as a Service (SaaS) license fees. After a successful first year of processing benefits for City employees, City Council approved resolution R20-200 for a subscription of four additional years. Resolution R24-151 approved the use of Bentek one additional year.
This resolution requests to extend the subscription for 2 additional years.
BACKGROUND:
Bentek services were implemented and have been used successfully for Open Enrollment each year since 2019. City Staff is comfortable asking Council for a commitment of this software as we transition to the UKG HRIS solution approved by resolution R23-287.
DISCUSSION:
As City staff continue to implement the large scale UKG HRIS solution, it has been determined that Bentek will continue to be utilized for Open Enrollment.
Bentek is authorized partner with the City's existing CentralSquare financial product suites and also with the City's existing UKG HRIS financial product suites.
Funding for this purchase is available in IT account 101-1280-419.45-02.
IMPACT STATEMENT:
This request will continue to have a positive impact on service delivery to City employees through online access to one system of record for benefits administration, to reduce vendor billing adjustments, verification of processed payroll deductions, employee year round self-service, integrated Affordable Care Act (ACA) reporting, transmit electronic eligibility files to insurance provi...
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