Aurora, Illinois

File #: 23-0903    Version: 2 Name:
Type: Resolution Status: Passed
File created: 11/3/2023 In control: City Council
On agenda: 11/14/2023 Final action: 11/14/2023
Title: A Resolution authorizing an agreement for a three-year subscription with two option years for a complete website redesign and existing digital services from Granicus, Denver, CO for a total amount of $1,277,459.69.
Attachments: 1. Granicus MSA and Scope of Work, 2. Exhibit A - IL_Aurora IL_Q-297589_2023AUG31, 3. Exhibit B Aurora SOW 082223v4 MSA, 4. Exhibit C_SLA_2022, 5. Exhibit D - Product terms, 6. Website Timeline and Costs
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TO: Mayor Richard C. Irvin

FROM: Tony Martinez, Director of Communications
Michael Pegues, Chief Information Officer
Jeff Anderson, Deputy CIO


DATE: November 7, 2023

SUBJECT:
A Resolution authorizing an agreement for a three-year subscription with two option years for a complete website redesign and existing digital services from Granicus, Denver, CO for a total amount of $1,277,459.69

PURPOSE:
The City desires a website and digital services platform that is easy and intuitive for visitors to navigate, efficient for City staff to manage and update, all while providing a wide variety of best-in-class services, information, and capabilities to Aurora residents.


BACKGROUND:
Resolution 22-160 approved digital services and website software from a previous website vendor. While working on the project, there were challenges encountered with the selected website vendor to provide the desired website solution with all of the capabilities that City staff required. At the same time, there were changes in the website vendor landscape since the start of the project with the merging of two website providers who were highly ranked by City staff. As a result, City staff and the previous website vendor mutually agreed to terminate the prior contract.

Purchasing, Communications and IT staff worked with Marketplace.city to review the scoring from Resolution 22-160 and engaged Granicus for digital services and website software based on some of their acquisitions since the start of the project that enhanced the services they provide.

One of the significant acquisitions was the OpenCities website platform that added to their portfolio of technology engagement solutions. In an effort to achieve the best all-inclusive website and communications solution for the residents of Aurora, City staff made the decision that Granicus' new website solution would be best suited to meet the City's needs.

Staff originally presented the proposed agreement with Granicus to the Infra...

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