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TO: Mayor John Laesch
FROM: Kameron DeBoer, Animal Care & Control Manager
DATE: December 24, 2025
SUBJECT:
A resolution awarding a one-year contract effective beginning February 1st, 2026, to Oswego Animal Hospital, Bristol Veterinary Clinic, and Radiant Veterinary for veterinary services at Aurora Animal Care & Control, with an option to renew for up to two (2) additional one-year terms upon mutual agreement.
PURPOSE:
Each year, approximately 2,000 animals enter the care of Aurora Animal Care & Control (AACC). Every animal requires veterinary oversight and intervention to keep them happy and healthy. Oswego Animal Hospital, Bristol Veterinary Clinic, and Radiant Veterinary will provide comprehensive veterinary care, population health oversight, and surgical services for animals at Aurora Animal Care & Control (AACC).
BACKGROUND:
Aurora Animal Care & Control (AACC) has partnered with Oswego Animal Hospital since the original veterinary services proposal was accepted by the City of Aurora in 2012. Over the past decade, shelter standards, animal welfare practices, and medical expectations have continued to evolve, resulting in an increased demand for comprehensive and timely veterinary services for animals in AACC's care.
AACC must be able to provide prompt medical attention not only for animals presenting with illness or injury, but also for routine and preventative care for the general shelter population. Reliance on a single veterinary clinic has become increasingly challenging, as the volume and complexity of medical needs have grown. This has led to longer wait times for veterinary appointments, which can increase an animal's length of stay, elevate the risk of illness, and raise the overall cost of care per animal.
To address these challenges and ensure continuity of care, AACC determined that utilizing multiple veterinary service providers would better meet operational needs. A Request for Proposals (RFP) was released in Fall 2025 seeking qualifi...
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