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TO: Mayor Richard C. Irvin
FROM: Jeff Schmidt, Golf Operations Manager
Giovanni Santana, Superintendent of Parks and Recreation
Jeff Anderson, Deputy CIO
DATE: February 23, 2023
SUBJECT:
A resolution authorizing the Director of Purchasing to enter into a 38-month agreement with 5 optional 1-year renewals for golf course management software from GolfNow, LLC of Orlando, FL for a maximum exchange of three tee times per day.
PURPOSE:
City staff pursued qualified vendors who were capable to?provide a web-based, tee time reservation system with remote access capabilities, remote sales capabilities, customer support, and training for Phillips Park Golf Course (PPGC) to drive revenue growth and enhance golfer experience.
BACKGROUND:
The COVID-19 pandemic forced the golf industry to incorporate remote administrative processes, including payment processing during online tee time reservation. The acquisition of a comprehensive golf course management software solution will ensure that Phillips Park Golf Course is prepared to mitigate any potential future disruptions in golf services.
Staff desired to extend cashless payment options throughout the golf course property as well as improve the online tee time reservation process.
DISCUSSION:
Process Overview:
-- Marketplace.city created a Market Landscape with 52+ companies
-- Marketplace.city Created an Opportunity and Scope document crafting the desired solution for the Golf Course with input from Golf staff, Finance, and IT.
-- Based on the market landscape and City Stakeholder review, publicly posted, and distributed the Opportunity and Scope Document for vendors to complete to be included in the reporting and selection process.
-- The opportunity was posted and distributed on 2/22/22 and closed 3/9/22.
-- The City received 6 responses completed by the deadline.
After reviewing proposals, Aurora stakeholders from Golf staff, Finance and IT met with a subset of these respondents to get a better ...
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