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TO: Mayor John D. Laesch
FROM: Mark Taghap, Chief Information Security Officer,
Ram Tyagi, Chief Information Officer,
Jeff Anderson, Deputy Chief Information Officer,
Leela Karumuri, Director Cyber and Technology Risk
DATE: November 11, 2025
SUBJECT:
A resolution to award a one-year contract for Keeper Security, a password management SaaS solution, to Insight Public Sector, Inc. Chandler, AZ in the amount of $29,535.32 for a one-year term
PURPOSE:
The City of Aurora seeks to continue utilizing the Keeper Security Password Management Vault to securely store, manage, and autofill complex passwords for City web applications. This solution significantly reduces the risk of security breaches associated with weak or reused passwords, enables staff to safely share credentials when necessary, and supports compliance with established cybersecurity best practices. Overall, it enhances the City's data protection efforts and streamlines password management across the organization.
BACKGROUND:
The City of Aurora's Information Technology Department requests authorization to continue utilizing the Keeper Security Password Management Software-as-a-Service (SaaS) solution as a component of the City's Privileged Access Management (PAM) program. This solution is a critical element in the City's ongoing efforts to strengthen cybersecurity posture by enhancing endpoint and application security, safeguarding the City's technology infrastructure and data assets, and ensuring consistent management and enforcement of password and access control standards across the municipal enterprise.
DISCUSSION:
The City of Aurora's Information Technology Department recommends assuming direct management of the Keeper Security Password Management Software-as-a-Service (SaaS) solution. Previously administered by the City's Managed Security Service Provider, this transition reflects the IT Department's demonstrated capability and readiness to effectively oversee and maintain the solution i...
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