City of Aurora - File #: 23-0328

• File #: 23-0328
• Version: 2
• Type: Resolution
• Status: Passed
• File created: 4/19/2023
• In control: City Council
• On agenda: 5/9/2023
• Final action: 5/9/2023
• Title: A Resolution to accept On-The-Go as the contractor for the City of Aurora Ride Solution for Seniors transportation program pilot which provides supplemental transportation services (in partnership with identified community organizations) for eligible seniors and individuals living with disabilities within the City of Aurora in the amount of $125,050.00.

Date	Ver.	Action By	Action	Result
5/9/2023	2	City Council	approved on the Consent Agenda
5/2/2023	2	Committee of the Whole	(PLACED ON CONSENT AGENDA)
4/27/2023	2	Finance Committee	recommended for approval	Pass

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TO: Mayor Richard C. Irvin

FROM: Katrina Boatright, Seniors and Disabilities Services, Coordinator

DATE: 4/19/2023

SUBJECT:
A Resolution to accept On-The-Go as our contractor for the City of Aurora Ride Solution for Seniors (CARSS) transportation program pilot which provides supplemental transportation services for eligible seniors and individuals living with disabilities within the City of Aurora.

PURPOSE:
To obtain City Council approval for On-The-Go to be the contractor for the City of Aurora Ride Solution for Seniors (CARSS) Transportation Program Pilot which provides supplemental transportation services for eligible seniors and individuals living with disabilities.

BACKGROUND:
In Fall of 2021, Senior and Disability Services conducted a dozen Senior Listening Tour events. More than 250 senior citizens attended, providing information on the major concerns facing Aurora's elderly. The Seniors and Disabilities Division discovered that existing providers of transportation for seniors and the disabled in Aurora are unable to meet the needs of the growing number of seniors in the community due to county barriers, volunteer driver shortages, affordability, and reliable options. Thus, Senior and Disability Services is developing a pilot program to provide supplemental transportation services for those residents who cannot be served by existing transportation programs.

DISCUSSION:
Local seniors' transportation providers have found they are not able to find adequate volunteer drivers or county flexible transportation to assist in the increasing rise in requests for service. The new pilot program being created by Senior and Disability Services expects to provide transportation for as many as 50 seniors a month.

A Request for Proposal was sent out to identify a contractor to provide this supplemental transportation service within the City of Aurora Illinois. A response was received from 2 vendors with On-The-Go and Ride X Corp, being the only responsib...