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TO: Mayor Richard C. Irvin
FROM: Lieutenant Bryan Handell, Police Central Services
Jeff Anderson, Deputy CIO
DATE: 03/14/22
SUBJECT:
A Resolution authorizing an agreement for a five-year subscription for electronic citation and administrative hearing adjudication software from Quicket Solutions, Chicago, IL, for an amount not to exceed $368,400.
PURPOSE:
The City seeks to improve the ticketing and adjudication processes in place throughout the City by recommending bid award to Quicket, the most responsible bidder that could meet the requirements of various city departments. One electronic citation and administrative hearing adjudication system used city-wide will standardize the process among the several city departments that issue citations and ensure they are all adjudicated in to the same standard.
BACKGROUND:
Aurora police officers currently write traffic citations by hand with pen and paper. One citation must be written per violation, duplicating much of the same information on each ticket. The current citation is written on a 4-part carbon copy form: one copy for the court clerk, one copy for police records, and two copies for the violator. Officers must also enter the same data into a separate computer program that tracks traffic stop demographic data required by the state. Personnel at the police department are responsible for submitting the court copy to the correct county clerk's office and manually entering the information from the citation into the police department records management system (RMS).
The Quicket solution allows officers to electronically import driver and vehicle information into a citation or written warning through an included interface with the Secretary of State's office, quickly and easily complete multiple citations or warnings, and quickly and easily complete the state-mandated demographic information. Tickets are electronically submitted to the county clerk's office and the police department's records man...
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