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TO: Mayor Richard C. Irvin
FROM: Jacqueline Hobday, Director Emergency Communications
Michael Pegues, Chief Information Officer
Jeff Anderson, Deputy CIO
DATE: May 17, 2022
SUBJECT:
A Resolution requesting approval to utilize the services of Intrado Life & Safety Solutions Corporation to connect the State-supplied ESInet Next Generation 911 service lines to the existing Intrado Viper Next Generation 911 solution, in an amount not to exceed $23,400.
PURPOSE:
To support the City of Aurora's public safety departments and comply with state and federal standards, the City seeks to connect the existing Intrado Viper Next Generation 911 (NG911) system approved in R20-143 and R21-120 to the State's Emergency Services Internet Protocol Network (ESInet).
This will enable the City's Public Safety Answering Point (PSAP) to connect to other PSAP centers, send voice, text messages, and multimedia and more via IP networks which cannot be performed with the legacy AT&T service lines. The State of Illinois has mandated PSAPs in Illinois adhere to the NENA i3 standard for NG911.
BACKGROUND:
As NG911 is a statewide solution, each Public Safety Answering Point (PSAP) must be able to obtain access to the statewide ESInet. The City’s 911 system was upgraded to support NG911 with the Intrado Viper system. The Intrado Viper system purchase was originally approved by Council with R20-143 and integrated with the City's existing NICE 911 recording platform and Cisco telephony infrastructure with R21-120.
AT&T has delivered the new Internet Protocol (IP) service lines and the City now requires Intrado to connect those lines to the Viper system. Once connected, the City's Viper NG911 solution will be connected with the State's ESInet network.
The new, connected, solution will provide interoperability between other emergency service and PSAP agencies. State legislation on phone systems requires NG911 capabilities that the new ESInet system provides.
DISCUSSION:
Intrado is the lone vendor that can connect the new AT&T circuits to the Intrado Viper system.
Funds are available in the Information Technology Other Services/Wireless ETSB account 211-3537-421.38-13.
IMPACT STATEMENT:
Impact on Technology: The State-wide managed network provides a faster, more expansive system. Also allows for linked communications across state and local governments
Impact on the public: Enhances public safety with a more accurate GIS location data to route 911 calls and helps responders find callers that are in distressed. The network enables voice, multimedia texts, photo, and video to be processed by Intrado NG 911 system.
RECOMMENDATIONS:
It is recommended to approve the aforementioned purchase.
cc: Finance Committee
CITY OF AURORA, ILLINOIS
RESOLUTION NO. _________
DATE OF PASSAGE ________________
title
A Resolution requesting approval to utilize the services of Intrado Life & Safety Solutions Corporation to connect the new State-supplied ESInet Next Generation 911 to the existing Intrado Viper Next Generation 911 solution, in an amount not to exceed $23,400.
body
WHEREAS, the City of Aurora has a population of more than 25,000 persons and is, therefore, a home rule unit under subsection (a) of Section 6 of Article VII of the Illinois Constitution of 1970; and
WHEREAS, subject to said Section, a home rule unit may exercise any power and perform any function pertaining to its government and affairs for the protection of the public health, safety, morals, and welfare; and
WHEREAS, the City of Aurora Police Department currently utilizes the Intrado Viper NG911 system, and;
WHEREAS, the current Next Generation 911 system needs to be connected to the State-mandated ESInet system, and;
WHEREAS, the Illinois' Emergency Telephone System Act Section 3(b) (50 ILCS 750/3(b)) requires that every Public Safety Answering Point in Illinois must provide Next Generation 911 (NG911), and;
WHEREAS, Intrado Life & Safety Solutions Corporation is the sole provider that can connect ESInet to Intrado Viper, and;
WHEREAS, funds are available in the Information Technology Other Services/Wireless ETSB account 211-3537-421.38-13, and;
WHEREAS, pursuant to Aurora Code Section 2-335(a)(3) the desired product is provided by only one source in this situation.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Aurora, Illinois, as follows: requesting approval to utilize the services of Intrado Life & Safety Solutions Corporation to connect the new State-supplied ESInet Next Generation 911 to the existing Intrado Viper Next Generation 911 solution, in an amount not to exceed $23,400.