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TO: Mayor John Laesch
FROM: Michele Clark, Chief Human Resources Officer
Ram Tyagi, Chief Information Officer
Jeff Anderson, Deputy Chief Information Officer
DATE: September 30, 2025
SUBJECT:
Requesting approval to continue with Bentek Benefits Technology of Palm Beach Gardens, FL as the City's Benefits Enrollment and Administration Software provider for two additional years for an amount not to exceed $137,550.
PURPOSE:
On May 14, 2019, the Aurora City Council resolution R19-130 approved the implementation of Bentek Services and the first year of Software as a Service (SaaS) license fees. After a successful first year of processing benefits for City employees, City Council approved resolution R20-200 for a subscription of four additional years. Resolution R24-151 approved the use of Bentek one additional year.
This resolution requests to extend the subscription for 2 additional years.
BACKGROUND:
Bentek services were implemented and have been used successfully for Open Enrollment each year since 2019. City Staff is comfortable asking Council for a commitment of this software as we transition to the UKG HRIS solution approved by resolution R23-287.
DISCUSSION:
As City staff continue to implement the large scale UKG HRIS solution, it has been determined that Bentek will continue to be utilized for Open Enrollment.
Bentek is authorized partner with the City's existing CentralSquare financial product suites and also with the City's existing UKG HRIS financial product suites.
Funding for this purchase is available in IT account 101-1280-419.45-02.
IMPACT STATEMENT:
This request will continue to have a positive impact on service delivery to City employees through online access to one system of record for benefits administration, to reduce vendor billing adjustments, verification of processed payroll deductions, employee year round self-service, integrated Affordable Care Act (ACA) reporting, transmit electronic eligibility files to insurance providers and approving qualifying life event submissions with customized approval employee correspondence.
RECOMMENDATIONS:
That the proposed resolution be adopted.
cc: Infrastructure & Technology Committee
CITY OF AURORA, ILLINOIS
RESOLUTION NO. _________
DATE OF PASSAGE ________________
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A Resolution requesting approval to continue with Bentek Benefits Technology of Palm Beach Gardens, FL as the City's Benefits Enrollment and Administration Software provider for two additional years for an amount not to exceed $137,550.
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WHEREAS, the City of Aurora has a population of more than 25,000 persons and is, therefore, a home rule unit under subsection (a) of Section 6 of Article VII of the Illinois Constitution of 1970; and
WHEREAS, subject to said Section, a home rule unit may exercise any power and perform any function pertaining to its government and affairs for the protection of the public health, safety, morals, and welfare; and
WHEREAS, Bentek is an online benefits enrollment and administration system that streamlines benefits enrollment by delivering a paperless solution; and
WHEREAS Bentek successfully implemented services and provided years of processing benefits for City employees; and
WHEREAS, Bentek is authorized partner with the City's existing CentralSquare financial product suites, and a preferred vendor; and
WHEREAS, Bentek is authorized partner with the City's existing UKG HRIS financial product suites, and a preferred vendor; and
WHEREAS, Funding for this purchase comes from IT account 101-1280-419.45-02
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Aurora, Illinois, as follows: the Director of Purchasing is hereby authorized to issue purchase orders for services described in this resolution and as more fully set forth in the contract attached hereto.